Kane County Guide

A Guide to Services in Kane County

Full Resource Name:

Illinois Department of Children and Family Services (DCFS) - Elgin

595 South State Street
Elgin, IL 60123

(847) 888-7620



Illinois Department of Children and Family Services (DCFS) is the state agency that conducts child abuse investigations from reports of suspected child abuse/neglect using an interdisciplinary approach to reduce the number of interviews a child must endure. Call the hotline to report suspected or alleged abuse to a child. Calls may be made anonymously. If the report is taken, an investigation will begin within 24 hours. IF you believe a child is in immediate danger of harm, call 911 first. DCFS also provides casework services, parenting training, outreach counseling, daycare, homemaker services, adoption services, foster care, and residential placement for persons in their care. Additionally, DCFS provides licensing services for foster homes, adoptive homes, day care centers, day care homes, residential treatment programs and child welfare agencies. Additional office is in Aurora. Services in English and Spanish.

Primary Services:

General Information


8:30 am-5:00 pm Monday-Friday; Abuse/Neglect Investigations 24 Hours 7 Days

Intake Process:

Contact the office for further information.

Program Fees:

Fees may be assessed as deemed necessary.


English and Spanish


Open to all residents of Kane County. Any child under the age of 17 who resides in Kane County or was sexually or physically abused and/or neglected in Kane County is eligible. Call the Child Abuse Hotline to report child abuse or neglect.

Handicap Accessible?


Is Shelter?


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